Question 320
Several business units want contradictory priorities from a new regional CTI group, which has neither signed delegated authority nor a decision-making structure for resolving conflicts. Which TWO governance foundations must be established? Choose TWO.
Explanation
Correct Answers
Steering arrangements should identify how requirements are approved, conflicts resolved, and results escalated to accountable stakeholders; this addresses the separate workstream supported by a responsibility matrix and governance process for cross-unit priorities, because the design prevents individual teams from redirecting shared resources without an agreed decision path.
A charter defines purpose, authority, stakeholders, funding, governance, and decision rights needed to operate across organizational boundaries; this addresses the separate workstream supported by a signed charter identifying sponsor, program owner, scope, and expected outcomes, because formal sponsorship enables cross-team access and provides a basis for escalation and evaluation.
Incorrect Answers
Permission, escalation, isolation, and risk controls should be approved before investigative interactions that go beyond passive observation; the corresponding output would be documented collection authorization and an operational-risk assessment, which is not one of the distinct requested objectives.
Outsourcing requires defined scope, evidence handling, reporting, security controls, and ownership of produced intelligence; the corresponding output would be a statement of work with permitted data, deliverables, review, and breach notification duties, which is not one of the distinct requested objectives.
Management support is stronger when anticipated outputs and measurable risk reductions connect to strategic priorities, not tool features alone; the corresponding output would be a proposal linking critical risks, decisions improved, costs, and success measures, which is not one of the distinct requested objectives.